DMU – Dental Manufacturing Unit GmbH is responsible for the processing of personal data on this website.

You can find our full company details in the Imprint.

We take the protection of your personal data seriously and process personal data confidentially and in accordance with applicable data protection legislation, in particular the General Data Protection Regulation (GDPR).

Personal data may be disclosed to service providers and other recipients where this is necessary for the operation of our website, the provision of our services, the performance of a contract, compliance with legal obligations or where you have given your consent.

When you access our website, technical information may be processed automatically in order to operate the website securely and reliably.

This may include:

• browser type and version;
• operating system;
• referring URL;
• IP address;
• date and time of access;
• requested page or file;
• information about the success of the request.

This information is used for technical operation, system security, error analysis and the optimization of our website.

Legal basis: Art. 6(1)(f) GDPR – our legitimate interest in providing a secure, reliable and user-friendly website.

Our website and associated business processes are operated using Odoo.

Depending on the service configuration, Odoo may process personal data on our behalf in connection with website hosting, forms, customer enquiries and CRM functionality.

Where Odoo processes personal data on our behalf, such processing is carried out as a data processor in accordance with applicable data protection requirements.

If you contact us through our website, by email or by phone, we process the information you provide in order to respond to and manage your enquiry.

Depending on the contact form or communication channel used, this may include:

• name;
• company;
• country;
• role or position;
• email address;
• telephone number;
• product interest;
• production volume or other business-related information;
• message content.

Information submitted through our website may be stored and processed in our Odoo CRM system.

Legal basis: Art. 6(1)(b) GDPR where your enquiry relates to pre-contractual measures and Art. 6(1)(f) GDPR for general business communication and customer relationship management.

We only disclose personal data where this is necessary for the purposes described in this Privacy Policy, for contractual or legal reasons, or where you have provided your consent.

Recipients may include service providers supporting us with website operation, hosting, IT systems, CRM, communication, marketing or customer support.

Where service providers act as processors on our behalf, they are contractually bound to process personal data only according to our instructions and applicable data protection law.

We publish vacancies on our website and provide applicants with the possibility to submit applications.

If you apply for an advertised position, we process the personal data you provide for the purpose of managing the recruitment process and assessing your application.

Application data is retained only for as long as necessary for the recruitment process and applicable legal requirements.

Where you have explicitly consented to a longer retention period so that we may consider you for future vacancies, your application data may be stored for that purpose until you withdraw your consent or the agreed retention period expires.

If an employment relationship is established, relevant application data may be transferred to the personnel file and processed in accordance with applicable employment and data protection law.

Legal basis: Art. 6(1)(b) GDPR and, where applicable, Art. 6(1)(a) GDPR.

Our website uses cookies and similar technologies.

Some cookies are strictly necessary for the technical operation, security and basic functionality of the website. Other technologies, including advertising and conversion measurement technologies, are only activated after you have provided the required consent.

You can accept or reject non-essential technologies and change or withdraw your consent at any time using the Privacy Settings / Cookie Settings available on our website.

Further details about the cookies and technologies used can be found in our Cookie Policy.

We use Google Tag Manager to manage website tags and tracking technologies centrally.

Google Tag Manager allows us to control the technical deployment of services such as Google Ads conversion tracking and the Meta Pixel.

Marketing and advertising technologies managed through Google Tag Manager are configured so that they are only activated after the corresponding consent has been provided.

Provider:

Google Ireland Limited

Gordon House

Barrow Street

Dublin 4

Ireland

With your consent, we use Google Ads conversion tracking to measure the effectiveness of advertising campaigns.

This allows us to determine whether users who interact with a Google advertisement subsequently perform defined actions on our website, such as submitting a sales enquiry.

Google may process information such as:

• IP address;
• browser and device information;
• advertising identifiers;
• pages visited and website interactions;
• information about conversion events.

Google Ads conversion tracking is only activated after the required consent has been provided.

Legal basis: Art. 6(1)(a) GDPR – consent.

Provider:

Google Ireland Limited

Gordon House

Barrow Street

Dublin 4

Ireland

With your consent, we use the Meta Pixel provided by Meta Platforms Ireland Limited.

The Meta Pixel helps us measure the effectiveness of advertising campaigns on Facebook and Instagram and determine whether users perform defined actions on our website after interacting with an advertisement.

The Meta Pixel may process information such as:

• IP address;
• browser and device information;
• pages visited;
• website interactions;
• advertising identifiers;
• conversion events such as submitting a sales enquiry.

The Meta Pixel is only activated after the required consent has been provided.

At present, we use browser-based Meta Pixel tracking and do not currently use the Meta Conversions API on this website.

Legal basis: Art. 6(1)(a) GDPR – consent.

Provider:

Meta Platforms Ireland Limited

Merrion Road

Dublin 4

D04 X2K5

Ireland

Our website may contain embedded content from external providers, for example video content provided through Vimeo.

External media is only loaded after you have provided the required consent. When such content is activated, the external provider may receive technical information such as your IP address, browser information and information about the page you are visiting.

Further information can be found in our Cookie Policy.

Legal basis: Art. 6(1)(a) GDPR – consent.

Some service providers used by us belong to international corporate groups or may process personal data outside the European Economic Area.

Where personal data is transferred to countries outside the EEA, such transfers are carried out in accordance with applicable data protection law and, where required, on the basis of appropriate safeguards such as:

• an adequacy decision by the European Commission;
• the EU-U.S. Data Privacy Framework, where applicable;
• Standard Contractual Clauses approved by the European Commission;
• other recognised safeguards under applicable data protection law.

We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as required by statutory retention obligations.

The specific retention period depends on the type of data and the relevant processing purpose.

Under the GDPR, you may have the right to:

• obtain information about the personal data we process about you;
• request correction of inaccurate personal data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• receive your personal data in a structured, commonly used and machine-readable format where applicable;
• withdraw consent at any time with effect for the future.

The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Where personal data is processed for direct marketing purposes, you may object to such processing at any time. Following such an objection, your personal data will no longer be processed for direct marketing purposes.

You also have the right to lodge a complaint with a supervisory authority.

In Austria, the competent authority is:

Austrian Data Protection Authority

Barichgasse 40–42

1030 Vienna

Austria

For questions regarding data protection or the exercise of your rights, please contact:

DMU - Dental Manufacturing Unit GmbH

Urstein North 24

5412 Puch near Hallein

Austria

Phone: +43 6245 203 40 30

E-mail: office@dmu-gmbh.at